Terms of service

Read this first, because it decides whether the rest applies to you. These terms cover the public parts of Rehearsal Letter — this website, the demo, and the walkthrough booking. They do not cover the portal your ensemble pays for. That is a signed service agreement, and where the two ever disagree, the service agreement wins.

Who you are agreeing with

Rehearsal Letter is a product of The Aisle Collection LLC, a Michigan limited liability company in Ann Arbor. In these terms, we and us mean that company, and you means whoever is using the site. Using the site means you accept what follows. If you do not, the remedy is simple and costs nothing: close the tab.

What these terms cover

The demo

The demo is a working copy of the portal filled with an invented ensemble. Every name, address, piece of music and dollar figure in it was made up. No real person's details are in there, which is why we can hand it out.

Three things about using it.

• It is read-only. You can go anywhere and open anything. Nothing you do changes it, and nothing you do can break it for the next person.
• Access is yours, not transferable. We give you a way in after you tell us who you are. Passing that on to somebody we have never heard of defeats the point of asking.
• We can close it. Access can be withdrawn at any time, for any reason, without notice. Realistically this happens for automated bulk requests or attempts to reach parts of the system the demo does not offer — not because you looked round twice.

The demo shows the product as it stands today. Features change. A screen in the demo is not a promise that the screen will look the same in a year.

Booking a walkthrough

A booking holds a real half hour with a real person. There is no charge and no obligation on either side.

• Every confirmation carries a cancellation link. Use it rather than emailing, and use it as soon as you know — the slot goes back on the calendar immediately.
• If nobody arrives within ten minutes we will treat the call as cancelled and email you a link to book again. No hard feelings and no note against your name.
• We can decline or move a booking. If we move one, you get the choice of a new time rather than an assigned one.
• Bookings are limited to a few per day from the same visitor. It is a spam control, not a judgement about your enthusiasm.

Using what is on the site

The writing, design, code, screenshots and marks on this site belong to us. Two permissions we grant freely, and one we do not.

• Quote the notes. The articles under Notes may be quoted, excerpted and linked, in a board packet or anywhere else, with attribution and a link. You do not need to ask.
• Share the pages. Print a page, email it round your board, put it in a meeting agenda. That is what it is for.
• The name and the mark are not licensed. Do not use the Rehearsal Letter name, the letter C mark, or the site's design in a way that suggests we endorse, supply or are affiliated with something we are not.

Fair use of the site

Do not do the obvious things:

• no automated collection, bulk downloading, or scripted form submission;
• no probing, load testing, or attempting to reach systems or data not offered to you;
• no submitting somebody else's details as though they were your own;
• no using the forms to send anything unlawful, threatening, or commercial to us or through us.

If you are a security researcher and you find something, email letterc@rehearsalletter.com and tell us. We will read it, reply, and fix it. Report it in good faith and we will not come after you for having looked.

Prices and claims on this site

The prices published here — the setup fee, the founding rate for the first three ensembles, and the annual figures by roster size — are the real prices we charge today, not a starting point for a negotiation. They can change. What binds is the figure written on the order form you sign; a later change to this site does not reach back and alter a signed price.

We try hard to keep every description here accurate, including the list of things the product deliberately does not do. If you find something on this site that is wrong, tell us and we will correct it.

Links to other places

Where we link out — to the IRS, to a state filing office, to another company's pricing page — we are pointing at something useful, not vouching for it. Those sites have their own terms and their own privacy practices, and what happens there is between you and them.

The website comes as it is

This website is provided as it is, without a warranty that it will be available, free of errors, or fit for a particular purpose. We are one person and a small stack of other people's infrastructure. It goes down occasionally.

To the extent the law allows, we are not liable for indirect or consequential loss arising from your use of this website, the demo, or the booking tool, and our total liability for anything connected to those free things is limited to one hundred dollars.

Ending access

We can withdraw access to the site or the demo at any time. You can stop using them at any time. The sections that should outlive that — the ones about our content, liability, and governing law — continue to apply afterwards.

Governing law

These terms are governed by the laws of the State of Michigan, without regard to its conflict-of-laws rules. Any dispute goes to the state or federal courts sitting in Washtenaw County, Michigan, and we both agree to that.

Before it ever gets there: email us. A community ensemble and a one-person company should be able to sort out a disagreement over a phone call, and every dispute we can settle that way is one neither of us pays a lawyer for.

The usual closing points

• If a court finds one part of these terms unenforceable, the rest still stands.
• Not enforcing something once does not mean giving it up for good.
• These terms, and for customers the service agreement, are the whole of what is agreed between us about the things they cover.
• We may update this page. The date at the top is the date the current version took effect, and material changes are announced to customers by email rather than slipped in.

Getting in touch

The Aisle Collection LLC, Ann Arbor, Michigan. letterc@rehearsalletter.com. See also the privacy policy, which covers what we hold and what we do not.

This page states our terms. It is not legal advice to you, and a board signing anything on behalf of an ensemble should feel free to have its own counsel read it first. We would rather you did.